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Cat & Jack Return Policy: Your 8 Biggest Policy Questions Answered

No more confusion, here's how the Cat & Jack return policy actually works...

By Patricia Crowley, 1 year ago

Cat & Jack Return Policy: Your 8 Biggest Policy Questions Answered

Target's Cat & Jack clothing line has been a hit with shoppers across America, especially with us moms who are looking for affordable, stylish clothes at an unbeatable price.

And while we've just loved the quality of this line since its release, what happens when we're looking to make a return? What is the Cat & Jack return policy? How does the warranty work? In this guide, we'll cover all of the questions you have about Cat & Jack's return policy to make things easy.

What Is Cat and Jack Return Policy?

Target has a very liberal return policy associated with all of its Cat and Jack products. If you feel that you want to return any item you can simply follow the steps below:

Steps to follow for in-store Cat and Jack item return:

Step #1 Go online and use the store locator to find the nearest Target store
Step #2 Once at the store locate the Guest Services Desk and let them know you want to return an item
Step #3 Present the receipt you received when purchasing the item and also have the credit card you used to make the purchase
Step #4 They will process the return request and once it is verified they will refund the purchase price to your credit card or issue a store credit

How Does The Cat And Jack Warranty Work?

Target set up a very consumer-friendly warranty return policy on all of its Cat and Jack products. They believe so strongly in how well their products were designed and manufactured.

Since they have such faith in the products they put a 1-year warranty on all of the products that are part of the Cat and Jack line.

That means if any of the material tears, becomes worn out or they somehow fall apart. If you have the receipt you can either request a refund or store credit when you return it under the warranty policy. If you don’t have the original receipt they will issue you a store credit for the purchase price.

What Is the Cat And Jack Return Policy for Target.com Purchases?

When you need to return a Cat and Jack item that you purchased online you simply go to Target.com and follow the steps below:

Steps for returning online Cat and Jack purchases

On Target.com you need to sign in to “My Account”
After signing in hover over the “My Account” tab and select "Orders"
Scroll down to the order you are placed with the item in question and select the returned item
Select the item from the list of items that were purchased and the reason for the return
Print the return label and place it on the outside of the box that you packed the item in
Take the box with the item in it to the nearest shipper location that you choose
Once Target receives the item they will process it and determine whether you get a refund or store credit.

What are the steps to make a Cat And Jack's return?

Cat and Jack returns can be made in a couple of different ways. If you have the receipt and you want to return an unused item you can take it to any local Target store and they will give you the choice of store credit or refund. If you don’t have the receipt you can contact Target and they can issue an e-receipt for you to use for the return.

What Is The Cat And Jack Warranty on Clothes and Shoes?

Unlike most stores, Target will allow you to return worn clothing and shoes. You can take them back to any Target store for a return and they will either give you a refund of the purchase price or store credit if you have the receipt.

However, if you don’t have the original receipt you are only eligible for store credit. If the items are unworn you must return them within 90 days of the original purchase. This rule applies to both shoes and clothing items purchased in the store.

Can I Return Cat And Jack Items Without A Receipt?

Having your receipt in order to return a Cat and Jack item of clothing is not necessarily required. Target allows you two different ways to return unused items for a refund or store credit.

You can bring the item to the store with or without the receipt. You can also request a return online and print out a return shipping label. If you don’t have the receipt you are only eligible for store credit.

What Is the Cat And Jack Return Policy for Gifts?

The return policy for all Cat and Jack items that were purchased for a gift would likely follow the standard policy when you do not have the receipt.

Unless you were lucky and were given the receipt by the person who had given the gift. The item would have to be unused or unworn in order to return it without the receipt.

Can You Return Used or Worn Cat And Jack Items?

Target’s return policy for all of its Cat and Jack clothing is very generous. Since they guarantee that every piece of Cat and jack clothing will last at least one year, they will allow anyone who purchased an item to return it within the first year.

With that said, it means that you can in fact return used or worn Cat and Jack items of clothing to any Target store for your money back.

Final Thoughts

With the Cat & Jack updated return policy you can return any Cat & Jack clothing items for up to one year of purchase. All you have to do is provide proof of purchase with a physical receipt, a digital receipt, your Target REDCard, or you can even use the Target Circle rewards program.

To make a return, just bring your item to the customer service desk at Target and you can provide proof of purchase to get your refund. As far as the options you have for the return you can receive the return in cash, put it on your credit card or apply it as store credit.

If you know us you know our passion runs deep for Cat & Jack. This one year satisfaction guarantee policy is is quickly becoming one of our favorites return policies, especially that it's when shopping at Target.