Lowes Price Match: No More Confusion, Here's How It Really Works
While you might have some questions about the Lowe's Price Match policy, we figured why not round up the most common questions and simplify it into one easy to follow guide.
The Lowe's price match policy is pretty great, but there are few common questions that come up that we wanted to break down.
Whether you're trying to figure out what the Lowes return policy is, if Lowe's will price match a specific retailer like Amazon or Home Depot, or just want a simplified explanation of the return policy all on one page, this summary will help.
What Is The Lowe's Price Match Policy?
If you find a lower price an item at a local OR online retailer bring in the ad, printout, photo, smartphone display or app and Lowe's will price match them.
They call it the Price Match Guarantee and it's a pretty solid price match policy.
While the policy is pretty straightforward, there are some brands excluded which we'll cover below.
Also some things that can't be price matched include closeout sales, installation labor, clearance items, refurbished items, used items and a few others we'll also be covering.
For online price matches the price will include shipping and delivery feeds of the price you are matching and it's also worth knowing the price match can't be combined with other discounts.
Will Lowe's Price Match Amazon?
Yes, Lowe's will price match Amazon (just like they'll price match most competitors).
To get an Amazon Price match at Lowe's just go to Amazon.com search the item you want to price match and print out the page with the price listed and the current date to get your price match.
Keep in mind the item must be sold directly from Amazon and not a third party seller (look for items sold and shipped by Amazon) and Lowe's should have no problem honoring the price match.
What About Price Matching Home Depot?
Yes Lowe's will price match Home Depot, and vice versa.
Lowe's biggest competitor, Home Depot will sometimes have items that are cheaper than Lowe's.
If you find an item you'd like to price match at Home Depot, bring in a print out, have it up on your phone when you're in-store, bring a photo, or show an app to get your price match.
What Other Stores Will They Price Match?
Lowe's will accept a price match for local stores that are in the same market as Lowe's.
This means, if you have a hardware store in your area that has a website and Lowe's can successfully validate the price of the item in an ad or on the website, they'll price match them!
That's right as long as they can validate it with an physical ad or online ad on the competitors website, they should honor the price match. Keep in mind, competitors that Lowe's will not price match include match auction sites or third-party sites like eBay and Craigslist.
What Proof Is Needed for a Price Match?
There are a bunch of ways to provide proof like printing, showing your device or bringing an ad.
You can also print an ad or photocopy an ad, bring a digital version of an ad or show your mobile device of a competitor's website to get a price match.
Keep in mind shipping and delivery fees are included in the price match. That means if the price on Amazon is $50 with $10 shipping the price match will be $60.
Can I Do a Lowe's Price Match Online?
Yes you can price match online with Lowe's.
To do so you'll have to do the price match via phone. You can call customer care at 1-877-465-6937 (1-877-GO-LOWES) to start a Lowe's price match request.
Once you've let them know about a price you want to match, they will go through validation to make sure it qualifies and give you a price match.
What Brands Won't Lowe's Price Match?
All items are not covered under Lowe's Price Match, there are some brands that Lowe's has chosen not to include in their price match policy and are considered 'excluded brands'.
Excluded brands as noted in the Lowe's Price match policy include:
- Weber and Kichler
What Items Excluded from Price Match?
There are a few excluded items as well in Lowe's price match policy. To start, excluded from the price match are closeout sales, installation labor, clearance and refurbished and used items.
There's also a few more price match exclusions we'll be listing below:
- Installation labor
- Discontinued products
- Refurbished products
- Used or damaged items
- Competitor’s rebate offers
- Sales tax promotions
- Senior discounts
- Buy-one-get-one-free sales
- Advertising/pricing errors/misprints
Will Lowes Price Match Lumber?
No you can't price match Lumber at Lowe's.
We apologize Robin but we do not price match lumber.
— Lowe's (@Lowes) March 3, 2018
While a lot of people have wondered if Lumber is included in the Lowe's price match policy, unfortunately for now it isn't as indicated earlier this year.
Can You Price Match After Purchase?
Yes you can price match after your purchase with Lowe's up to 30 days.
If you've purchased an item that's dropped in price, bring it to Lowe's to get a price adjustment.
With the Lowe's Price Match Guarantee the price match offer is good for 30 days after your purchase so it's good to know if you're buying an item that goes down in price after your purchase, you still have some time to get the price adjustment thanks to the Lowe's Low Price Guarantee.
Can You Price Match With Coupons?
If you have a Lowes coupon you cannot get a price match on the purchase.
Customers can either choose coupons or price match, but not both.
Lowe's does not allow discounts or coupons to be used on an item that's being price matched.
Can I Price Match Costco & Sam's Club?
One of the sweet things about Lowe's Price match is you can price match warehouse clubs.
See an item at Costco or Sam's Club cheaper than it is at Lowe's? Get a price match! Bring in the ad, print out, photo copy or have it on your phone and you can get the warehouse price match.
As long as the product is identical and in stock, Lowe's will price match Costco and Sam's Club.
- Home Depot Price Match: How To Get It (Plus Bonus Tips)
- Costco Return Policy: Answers To Your 8 Biggest Questions
Your turn: What do you think about the Lowe's Price Match Guarantee? How did you make out making a return to Lowe's in the past? We'd love to hear!